Shipping Policy
Effective Date: 6/1/23
Thank you for choosing ABCD Flooring Supply as your preferred flooring provider. We are committed to delivering your flooring products efficiently and safely. Please review our Shipping Policy to understand how we handle shipping and delivery of your orders.
- Shipping Locations: We offer shipping services within United States. At this time, we do not provide international shipping. Please ensure that your shipping address is within our designated service area to proceed with your order.
- Order Processing Time: Once your order is placed and payment is confirmed, our team will begin processing it promptly. Order processing typically takes 7 business days. Please note that some customized or special-order products may require additional processing time, and you will be informed accordingly.
- Shipping Methods: We partner with reputable shipping carriers to ensure reliable and efficient delivery of your flooring products. The shipping method for your order will depend on the size, weight, and destination of the package. We offer standard ground shipping and, for certain products, expedited shipping options. You will have the opportunity to select your preferred shipping method during the checkout process.
- Shipping Costs: Shipping costs are calculated based on the size and weight of the items in your order, as well as the delivery location. During the checkout process, you will be presented with the shipping cost for your order. Please review this information before finalizing your purchase.
- Delivery Time: The estimated delivery time for your order will be provided during the checkout process. Delivery times may vary depending on the shipping method selected and the destination address. While we strive to meet these delivery estimates, please note that they are not guaranteed and may be subject to delays caused by unforeseen circumstances or issues with the shipping carrier.
- Tracking Information: Once your order has been shipped, we will provide you with tracking information via email. This will allow you to monitor the progress of your shipment and stay updated on its estimated delivery date.
- Shipping Restrictions: Certain products may have specific shipping restrictions due to their size, weight, or nature. We will notify you if any of your ordered items are subject to such restrictions, and we will work with you to find the best possible solution.
- Delivery Inspection: Upon delivery, please inspect the packaging and contents of your order carefully for any signs of damage or discrepancies. If you notice any issues, please document them and inform our customer support team immediately. Proper documentation will help us address any concerns efficiently.
- Missed Deliveries: If a delivery attempt is made, and you are unavailable to receive the package, the shipping carrier will typically leave a notice with further instructions for re-delivery or pickup. Please follow the carrier's instructions promptly to ensure successful delivery.
- Address Changes: To avoid any shipping delays or issues, please ensure that you provide accurate and complete shipping information during the checkout process. If you need to make any changes to the shipping address after placing your order, please contact our customer support team as soon as possible. Please note that address changes may lead to additional processing time.
If you have any questions or need further assistance regarding our Shipping Policy, please contact us. We are here to make your flooring purchase experience smooth and enjoyable.
Thank you for choosing ABCD Flooring Supply!
ABCD Flooring Supply
www.ABCDflooring.com